Reviewer Role
Parent
Date of experience with local authority
Local authority agree assess
Yes
Issue of ECHP
Yes
ECHP Time to put in place
5 months
Did you use mediation
No
Did you use tribunal
No
Rate ECHP content
Poor
ECHP Process Clarity
Terrible
Rate Communication
Terrible
Overall Rating
3
Your Review
We have had 3 caseworkers so far, with no notification that our caseworker had changed. We were sending emails to a previous case worker without the knowledge they had left.
Misinformation during the EHCP application process resulted in lack of SALT provision for 1.5yrs of child's schooling. Parents have had to self fund and then claim back from the LA (NB this EHCP is a result of parental application before child started school, parent is a teacher so well informed but has still found the process hard to navigate).
Lack of response to emails and failure to keep to deadlines. Formal complaints process used twice as a means to ensure a response to queries.
Annual review completed in March 2023 has just been returned (Feb 2024) with suggested amendments. Due another review next month so seems completely pointless to engage at this point.
SENDIASS were incredibly helpful when applying for EHCP, the LA provided very little guidance.
EP allocated by the borough left the family incredibly upset by their meeting and nursery workers shocked by lack of interest in the child's capabilities beyond the most basic of tasks.
Misinformation during the EHCP application process resulted in lack of SALT provision for 1.5yrs of child's schooling. Parents have had to self fund and then claim back from the LA (NB this EHCP is a result of parental application before child started school, parent is a teacher so well informed but has still found the process hard to navigate).
Lack of response to emails and failure to keep to deadlines. Formal complaints process used twice as a means to ensure a response to queries.
Annual review completed in March 2023 has just been returned (Feb 2024) with suggested amendments. Due another review next month so seems completely pointless to engage at this point.
SENDIASS were incredibly helpful when applying for EHCP, the LA provided very little guidance.
EP allocated by the borough left the family incredibly upset by their meeting and nursery workers shocked by lack of interest in the child's capabilities beyond the most basic of tasks.