Hounslow London Borough Council

Overall rating from parents: 1/10

Number of Reviewers: 1

Date of last review: 12/04/2023

Location
London
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Reviewed by Reviewer relation to LA When was this experience Did the LA agree to assess on the first request? Did the LA issue an ECHP? How long did the ECHP take to be put in place? Did you need to use mediation? Did you need to use tribunal? How would you rate the content of the ECHP in specificity and relevance to your child’s needs? If a change of placement was decided through the ECHP –how would you rate the suitablilityof the new placement? How clear was the ECHP process? Please rate the communications your received from the local authority in timeliness and quality of information? Overall Rating Review summary / Comments
Kate.omahoney Parent 12 Apr 2023 Second Attempt Yes 2 years, still not final No Yes Terrible Terrible Terrible Terrible 1
Reviewer relation to LA: Parent When was this experience: 12 Apr 2023 Did the LA agree to assess on the first request? Second Attempt Did the LA issue an ECHP? Yes How long did the ECHP take to be put in place? 2 years, still not final Did you need to use mediation? No Did you need to use tribunal? Yes How would you rate the content of the ECHP in specificity and relevance to your child’s needs? Terrible If a change of placement was decided through the ECHP –how would you rate the suitablilityof the new placement? Terrible How clear was the ECHP process? Terrible Please rate the communications your received from the local authority in timeliness and quality of information? Terrible Overall Rating: 1 Review: Hounslow LA were assessed by Ofsted and the CQC and found to be providing such a poor service to their most vulnerable children they were given a written statement. There is zero communication between SEN and Social Care. They do not work with their Parent Carer Forum and are known for not Co Production with parents. Shocking levels of staff turnover. High level managers openly lying to schools about parents to get schools to take children they would not be able to meet the needs off. Report Content
Hounslow LA were assessed by Ofsted and the CQC an... click to read more